Privacy policy

Privacy Policy

Belvora operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Belvora is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect the following categories:

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Financial information: Credit/debit card numbers, payment confirmation, and transaction details.

  • Account information: Username, password, security questions, and preferences.

  • Transaction information: Items viewed, carted, or purchased, and return/exchange history.

  • Communications: Information included in customer support inquiries.

  • Device information: IP address, browser type, and network connection details.

2. How We Use Your Personal Information

We use your information to:

  • Provide and Tailor Services: Fulfill orders, process payments, and remember your preferences.

  • Marketing and Advertising: Send promotional emails or show online ads based on your activity.

  • Security and Fraud Prevention: Authenticate accounts and detect malicious activity.

  • Communication: Provide customer support and maintain our business relationship.

  • Legal Compliance: Comply with applicable laws and respond to legal processes.

3. How We Disclose Personal Information

We may share your information with:

  • Shopify and other vendors (payment processing, shipping, data analytics).

  • Marketing partners to provide personalized advertisements.

  • Affiliates within our corporate group.

  • Legal authorities when required by law or to protect our rights.

4. Relationship with Shopify

Our Services are hosted by Shopify. They process your personal information to provide and improve the platform. To learn more about how Shopify uses your data, please visit the Shopify Consumer Privacy Policy.

5. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access/Know what personal information we hold.

  • Delete your personal information.

  • Correct inaccurate information.

  • Opt-out of promotional communications via the "unsubscribe" link in our emails.

6. Security and Retention

While we implement security measures, no system is "perfectly secure." We retain your data only as long as necessary to maintain your account, provide Services, or comply with legal obligations.

7. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

8. Contact Us

Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of your rights, please contact us via our Contact Us page or email us at:

Email: support@trybelvora.com

For the purpose of applicable data protection laws, we are the data controller of your personal information.